By engaging VSupport Branding Studio ("VSupport", "we", "us") or browsing this site, you agree to these Terms. If you don't, please stop using the site and contact us before signing a project agreement.
We provide branding services for spirits, beverages and FMCG companies — including strategy, identity, packaging design, label craft, structural design, art direction and production management. Specific scope, deliverables and pricing for each engagement are confirmed in a written project agreement.
Each project starts with a signed agreement and an NDA. The agreement covers scope, milestones, rounds of revisions, timelines, fees, payment terms, intellectual property and exit clauses. These Terms apply alongside that agreement and govern site use and any matter not specifically addressed there.
Our services are intended for registered businesses or founders 18 years or older with authority to enter agreements on behalf of the brand they represent. We reserve the right to decline a project at our discretion — including when the brief, category or culture isn't the right fit.
Project fees, milestone splits and payment terms are set in your project agreement. Standard terms apply unless we agree otherwise in writing:
On full payment of project fees, ownership of the final brand assets (logo, marks, packaging artwork, label dies, brand guidelines) is transferred to you. Until then, we retain ownership of work in progress.
We retain ownership of underlying tools, methodologies, internal frameworks, working files and creative explorations not selected for delivery. We may showcase final work in our portfolio, awards entries and case studies — without disclosing confidential commercial details — unless you specifically request otherwise in writing.
We treat your briefs, formulations, pricing, strategy and pre-launch information as confidential by default. Our team and contractors are bound by the same obligation. This survives termination of the engagement.
When a project includes physical production (bottles, labels, cartons, structural components), we coordinate with third-party vendors. We commit to careful selection and QC. We are not liable for delays or defects caused by vendors beyond our reasonable control, but we will work with you and the vendor to remedy them.
To the extent permitted by law, our total liability for any claim related to an engagement is limited to the fees paid for the specific phase in question during the three months preceding the claim. We are not liable for indirect, incidental or consequential losses including lost profits, lost sales, lost data or reputational harm.
Either party may end the engagement with 30 days' written notice. On termination:
We may terminate immediately for non-payment, breach of these Terms or conduct that is harmful, illegal or makes the working relationship untenable.
These Terms are governed by the laws of India. Any dispute arising from these Terms or an engagement that cannot be resolved through good-faith discussion will be referred to arbitration in Bangalore under the Indian Arbitration and Conciliation Act. Each party bears its own costs unless the arbitrator decides otherwise.
We may update these Terms from time to time. Material changes will be notified to active clients in writing at least 30 days in advance. Continued use of our services after the effective date constitutes acceptance.
Questions about these Terms:
We respond to legal enquiries within 5 working days.